It's no secret that mobile devices are changing the way we shop and do business online. Nowadays, it's not enough for businesses to have a static website that can only be accessed via a PC, as consumers love to purchase on the go.
As a matter of fact, mobile accounts for a huge percentage of the profits received in the ecommerce sector – so if your business does not yet have a responsive, mobile-friendly website, here's why you should think about investing in one.
You will be able to attract a wider audience
Customers have more choice than ever before when it comes to buying products online, so investing in a mobile-friendly website is a great way of helping to give your business enough exposure to compete.
In a recent study, it was found that 59% of all sessions on ecommerce sites were on mobile devices such as phones and tablets. This is a huge percentage, and you could be missing out on millions of views if you do not have a website that is compatible with such devices.
You will be able to improve your customer experience
People lead busy lives and may lack the time to visit your high street store, showroom or office during its opening hours. With a mobile site, your products can be viewed and purchased at any time of the day.
All of the details that your customers need to make informed decisions can be within easy reach on such a site, helping to maintain and strengthen your brand. You can also embed special deals and promotions on your mobile site to reward customer loyalty and attract new business in a competitive marketplace.
You will be able to build a younger customer base
It should come as no surprise to you that mobile users are getting younger as the technology becomes more accessible. A staggering 90% of 16-24 year-olds now own a smartphone, which means that businesses need to react to this trend if they wish to appeal to younger audiences.
Customers are also spending almost twice as long on their smartphones as they are on desktops and PCs, so your business could be missing out on a huge amount of exposure if you fail to invest in an aesthetically pleasing and responsive site.
If you get the design of your mobile site right and optimise your content for a younger audience, you could build up a bond of trust and loyalty of potential benefit to your business for years to come.
The right mobile-friendly site helps to create endless opportunities for the businesses that are willing to invest in one. If you would like some help to create an engaging, responsive and informative site that will help your business to grow, the team here at Piranha Designs will be happy to assist you.