5 things to consider adding to your site’s post-purchase ‘thank you’ pages

Piranha Designs - Wednesday, May 13, 2020

It’s easy for many online store owners to treat their post-purchase ‘thank you’ page – in other words, the page that greets the buyer immediately after they have made an order – as a bit of an afterthought. This page is also sometimes referred to as the ‘invoice page’, because in a lot of cases, it just contains the order details.

Simply leaving your ‘thank you’ page like that, though, would be a mistake. After all, this is a part of your site that those shopping with you will almost certainly look at, even if just to remind themselves of the specific details of their purchase – so it has sales-boosting potential in its own right.

With that in mind, here are just some of the elements you might consider incorporating into your site’s ‘thank you’ pages.

Suggestions of related items

This is something that Amazon has long done for its shoppers, suggesting to them items – such as key accessories – that others who bought the product they have just bought also ordered. It’s a great opportunity to flag up other offerings – such as adapters or batteries – that the customer might suddenly realise they also need.

An opportunity to sign up for email newsletters

You’ve got a captive audience, so why not use it to build up your store’s email contacts, tempting the customer to provide their email in exchange for further product updates, deals and advice?

One-click account creation

Inviting the customer to create an account with your site after they have placed their order will hammer home the message that you ask for their permission first, instead of signing them up for anything automatically. This, in turn, will help to boost the trust they have in your brand.

Sharing tools

Many shoppers like to tell their friends about things they’ve bought lately – so why not include Facebook, Twitter and Instagram share buttons that enable them to do so with a single click? It’s a step that will also get more people talking about your brand on social media in the right ways.

How-to videos

If the customer has just bought a product that they might need a little help to get to grips with, incorporating a ‘how to’ video into this key page of your site is likely to be appreciated. It’ll help to cultivate loyalty from shoppers who will see your site as a genuinely useful source of information, while minimising their need to reach out to your support team.

As you can see, a post-purchase ‘thank you’ page doesn’t have to be a mere plain confirmation of the shopper’s order. There’s a lot of scope to use yours as a means of increasing brand recognition, sales and revenue.

For a more detailed discussion about the website design knowhow that we could bring to your own brand, why not contact the Piranha Designs team in Gibraltar, London or Edinburgh today?

Why you shouldn’t skip having an FAQs page on your ecommerce site

Piranha Designs - Tuesday, May 05, 2020

If there’s one part of an online store that can be especially prone to being forgotten by many merchants, it might just be the FAQs page. ‘FAQs’, of course, stands for ‘frequently asked questions’, and you’ve almost certainly found this section of a website useful in the past.

Unfortunately, all too many online business owners are inclined to dismiss the potential relevance of such a page on their own site. Often, this may be because they presume all of their customers’ queries are likely to have already been answered elsewhere on the site.

So, here are just a few reasons why you should consider an FAQs page to be not only useful or important, but essential.

It saves time for everyone

If the customer is struggling to find information on your website on such vital matters as how your firm packages its goods for delivery or how your products can be used, guess what? Presuming they don’t simply exit your site and cost you the potential sale altogether, there’s a good chance that they’ll get in touch with your support staff directly, consuming both their and your time and energy.

It’s so needless, when you can just have an easy-to-understand FAQs page instead – especially given that there are almost certainly questions your customers will be constantly asking.

It makes the shopper feel less alone

We’ve all had those times in life when we’ve worried that we’re the weird ones, and that we’re the only ones who’re confused by a particular subject. Just think of the last time your friends or colleagues cracked a joke, and you were the only one who didn’t ‘get it’... you won’t want to leave your customers feeling like that.

Addressing common questions explicitly in an FAQs format can validate the shopper’s query, making them realise that they aren’t alone in having a particular thought or question about your brand, products or services.

It builds positive and long-lasting relationships

Think of all of the characteristics you’ll want target shoppers to associate with your ecommerce store... like trustworthiness, transparency, honesty, responsiveness and professionalism. A well-sorted FAQs page can increase the extent to which both long-time customers and casual visitors connect you in their heads to all of these things.

Having a frequently asked questions section, then, isn’t just a way of answering a few random questions and helping out a customer or two. It’s also about presenting a clear picture of your store as one that genuinely cares and is there for the customer, with nothing to hide.

Furthermore, the sheer amount of useful information on your FAQs page could be instrumental in keeping the customer on your site for longer, and more confident in deciding to buy from you, instead of hitting that ‘back’ button on their browser window.

So, you now know that an FAQs page is important – but how can you put together an effective one for your own site? Get in touch with the Piranha Designs team today, and we can incorporate such a page for you into our extensive design or redesign of your ecommerce website.

How to keep hold of your e-tailer’s new customers once COVID-19 passes

Piranha Designs - Thursday, April 16, 2020

All of the time and money you have invested in your brand’s ecommerce presence so far is likely to feel well-spent right now, as you reap the benefits of heightened sales during the pandemic. This is likely to be particularly the case if your store specialises in goods that could be deemed ‘essential’, at this time when many people are unable to even stay outside of their homes for long.

But are you also taking the opportunity to cultivate loyalty among your new customers, so that they continue to treat you as their go-to source of products after the worst of the outbreak is over? If not, here are some of the best ways to cement their custom in the longer term.

Be accurate about when and if products will be available

This is a time when customers are likely to be especially unforgiving about their orders being cancelled due to lack of stock. So, keeping on top of your inventory at any one time, and communicating this accurately via your online store’s products pages, are both a must. It’s also a better idea to delay than cancel orders altogether, if possible.

If certain products aren’t immediately available amid interruptions to workforces and supply chains, it’s better to be conservative about when you expect them to be so. That way, your customers may end up being pleasantly surprised by earlier-than-anticipated deliveries.

Personalise the service you provide

A personalised shopping experience continues to be a powerful way of encouraging loyalty during COVID-19 – the current circumstances aren’t an excuse to drop your standards in this respect.

So, such steps as sending an email update whenever there is a change in the status of an order, following up with further updates and reaching out later to help shoppers to remember your store, could all be invaluable right now.

Extend the return and exchange period

With so many of your customers stuck at home at the moment, making the returns process as little hassle as possible will help to ensure they associate your brand with the right qualities once some level of normal life resumes.

Don’t be humorous or political

Not everyone considers the pandemic to be a good source of comedy or will share your politics, so now isn’t a time to be taking risks with your ecommerce store’s marketing communications. Social media memes that might’ve worked well enough in pre-COVID-19 times could be perceived as ill-judged in the current circumstances, deterring followers and shoppers.

Observe shifting buyer habits

While not everything about how people are shopping during the outbreak will last for long once life returns to normal, other habits are likely to endure. Some of the brick-and-mortar retailers that customers depended on prior to the pandemic won’t survive to reopen, and even if they do, your own ecommerce site could become a new and trusted source of goods for these shoppers.

Make the right moves now to capture customers and encourage them to continue shopping with you, and your brand is likely to be in a powerful position long after the coronavirus has ceased to dominate the news. Getting in touch with Piranha Designs about our ecommerce website design expertise could further help to ensure your business’s growth in the months and years ahead.

5 ways for your online store to ride the wave of coronavirus

Piranha Designs - Friday, April 03, 2020

No kind of ecommerce business, whatever its sector, can pretend that the ongoing COVID-19 pandemic is a remotely good thing.

At the time of typing, the virus had already officially infected almost three quarters of a million people around the world, and killed tens of thousands. This is without even accounting for the dire economic and social consequences for those who may never contract the coronavirus.

Online stores, however, have also come into their own lately for many consumers who have found themselves under lockdown. Opportunities do therefore exist for many merchants to do their best during what may be a heightened demand for their services, while also assisting their customers at what is likely to be a trying time for great numbers of them.

Here are just some steps that your own ecommerce store could therefore take.

Re-jig your homepage and navigation

At this time of all times, it is likely that certain products in your store have become especially sought-after, while others might have been rendered almost irrelevant – at least for now.

It’s therefore a good moment to consider reorganising your store’s landing pages and browsing structures, to reflect what your customers are currently looking for. When doing so, you should make sure you especially strongly showcase products that can be quickly packed and delivered.

Keep a close eye on inventory

Customers’ needs for certain items may be particularly pressing right now, which heightens the importance of online stores closely managing their inventory.

It’s crucial to be honest with customers, and to minimise the frequency with which you are forced to cancel orders or deliver incomplete orders as a result of products being out of stock.

Make the most of ‘live chat’

We’ve previously blogged about what ‘live chat’ functionality can do for an ecommerce store. But this increasingly common feature has arguably come even more into its own during this pandemic.

Live chat, after all, makes it easier for e-tailers to handle simultaneous requests, as well as for customer service agents to take over with a particular enquiry where a colleague of theirs may have left off.

Nor can the availability of live chat be easily interrupted, unlike what the situation may be when your store needs to change its customer service email address, phone number or brick-and-mortar address.

Recommend alternative products

Is your store using the analytics that will enable you to monitor the products and pages that are especially popular? If so, this will help you to determine the parts of your site where it may be particularly important to recommend alternative options if the given item is out of stock.

Provide COVID-19-related FAQs

Frequently asked questions (FAQs) pages are routinely a godsend for both merchants and customers. But such a section can be even more useful now, for communicating to your shoppers how your business is dealing with the impacts of COVID-19.

Such FAQs on your own site may address such questions as what the coronavirus means for product availability and fulfilment times, for example. You might also incorporate auto-responses to the most common queries into live chat and Facebook Messenger, even including links where these would further help.

Would you appreciate assistance with carrying out any of the above or other steps for your ecommerce store in 2020? Remember that the Piranha Designs team is available at the other end of the phone in Gibraltar, London or Edinburgh. Alternatively, you could always email us to arrange a free no-obligation discussion of your website design or digital marketing needs.

Do the physical locations of your ecommerce customers really matter?

Piranha Designs - Thursday, March 05, 2020

While some observers might think the answer to this question would be automatically “no”, geography does make a difference to ecommerce conversions – and there are various ways your own online store could make the most of the locations your customers are shopping from.

You’re probably already broadly aware of the counties, regions or even other countries where your shoppers reside. Buyers need to provide this information about themselves at the checkout stage, and it can also be seen in Google Analytics when Enhanced Ecommerce is enabled.

It’s much less likely, however, that you will have given much thought to how you could incorporate geographical variables into your marketing campaigns. By first knowing how to evaluate which locations are performing best with regard to such factors as sales, number of transactions and profitability, you’ll be able to target audiences with your marketing much more effectively.

As for what causes what might be very significant performance differences from one region to another, below are some of the factors to bear in mind – and how your brand might adjust its marketing approaches accordingly.

  • Marketing costs. It might cost you more to reach a customer from, for example, London, than from York, such as if you are running a Google Ads campaign. So, if you know your total sales and marketing cost for each region, you might calculate the relative cost per conversion for each of those localities, and therefore profitability. It may be that you get more transactions from your London customers, for example, but that your York shoppers give you greater overall profit.
  • Products. The products or product types of yours that are most popular might noticeably vary from one region to another. Even drilling down to certain product attributes such as colour, size and materials, you may see significantly differing preferences, which could have big implications for your regional marketing efforts.
  • Population. Touching a bit on what we said above, you might gain more sales from certain cities, towns or regions, simply because they are the most populous. That’s why you might gain greater insight into the true levels of demand for your products on a region-by-region basis, if you divide the number of customers in each region by its total population. When you do, you may find that you’re getting poor value for money out of your marketing in one locality, but that you could benefit from upping your marketing spend in other regions.
  • Household income. You’re likely to get a greater lifetime value (LTV) out of customers situated in geographical areas where the level of disposable household income is higher. So, checking which regions command the highest average household income could help you to direct your marketing towards more profitable localities. Statistics from the Office for National Statistics (ONS), for example, indicate that as of 2017, London had gross disposable household income (GDHI) per head of £27,825 on average; the equivalent figure for Wales, meanwhile, was a much lower £15,754.

When we draw attention to the above geographical factors, we aren’t saying that other demographics – such as age and gender – aren’t important. Those factors should be considered by ecommerce site owners as well, and can provide even greater insight into the customer buying patterns that help the savviest merchants to direct their marketing expenditure more effectively.

Give the Piranha Designs team a call now, whether at our Gibraltar, London or Edinburgh offices, and we’ll be pleased to have a chat with you about our various website design, SEO and marketing services that could make a significant difference to your brand’s success in 2020.

Are you adequately considering how and where customers use your mobile ecommerce site?

Piranha Designs - Friday, February 21, 2020

A key element of the website design process, is that of broadly assuming various ways, contexts and settings in which someone might use the site in question. But have you given enough thought to how these scenarios may vary when it comes to visitors to your mobile site?

Generally speaking, any given time someone visits your mobile ecommerce site, one of three scenarios is likely to be the case: they’re probably waiting for something to happen, on a break at work, or relaxing at home.

These different situations have varying implications for users’ experience of the site, why they are visiting in the first place, what problems they are looking to solve, and how you can capture them.

What do we mean by ‘waiting for something to happen’?

You’ve probably found yourself in this situation plenty of times yourself, when you’ve suddenly come up with an idea for something, and performed a Google search for a related term.

In this scenario, the user is only typically focusing for about five to 10 minutes, and isn’t interested in actually buying a product – or at least, not right now. Instead, they’re simply putting together a mental list of ideas, perhaps including potential stores and products for their given problem.

To appeal to these visitors, then, you’ll need to provide them with obvious opportunities to connect with you – via social media or email, for instance – in ways that don’t involve actually purchasing a product.

Then, once they have connected with you in one or more of these ways, you will be able to more easily reconnect them on future occasions when they are considering buying.

Then, there are those work break-time situations...

Many of us are familiar with those potentially dull break or lunch-times in the office. We want a bit of inspiration or escapism – something to lift the boredom after a tough work shift or conversation with a colleague. A person in this scenario is looking for something to excite them, and that they can follow up on later.

This type of visitor to your mobile site probably won’t have a specific goal in mind. So, you might engage these potential customers with something like a ‘new ideas’ or ‘discovery’ section of your site, regularly updated with new products or suggestions.

...and those idle moments at home

Finally, there’s the kind of visitor who ends up on your site during what may be the quietest time of their day. Think of those people who may be sat in front on their sofa at home with a football match in the background, but who’re also idly browsing ecommerce stores on their smartphone, looking for that product they may have been recently thinking about.

Now, this is the type of customer who is likely to be interested in actually buying in the moment. So for you, this situation may well be about completing the sale, instead of merely relieving their boredom or giving them some inspiration.

Such customers are likelier to ‘go in for the kill’ with a purchase if your site is quick-loading, responsive, informative and convenient to use. So, don’t just focus on optimising loading times – also make sure you have a facility for capturing and updating reviews, of both your products and your site in general, that will help to move the relaxed visitor closer to that ‘buy’ button.

When such reviews are further complemented by an easy-to-refer-to list of accepted payment methods for a purchase and the ability to ‘save’ a shopping cart, you’ll be maximising the probability of the chilled-out shopper at home actually buying.

Remember that if you have any other questions or concerns about how your brand can get the most out of its own mobile e-tail presence in 2020, the Piranha Designs team is always ready and waiting to provide advice from our offices in Gibraltar, London or Edinburgh. Or why not request a competitive quote for our complete ground-up mobile website design service?

What should your online store’s product pages look like on mobile?

Piranha Designs - Monday, January 13, 2020

While, in 2020, many online business owners have long gone beyond the idea of simply making their mobile site a smaller version of their desktop store – as evidenced by the trend towards responsive design that actually rearranges a desktop site’s key elements for the convenience of smartphone users – that’s hardly the end of the story.

That’s because there are a lot of smaller steps you could be taking with your mobile ecommerce outlet that could make a surprisingly large difference to the rate at which prospective shoppers add products to their cart on your site and convert into paying customers.

So, let’s have a look at what elements your ecommerce store’s mobile product pages may be missing at the moment.

Structure your mobile pages for maximum impact

A lot of the most fundamental aspects of a mobile ecommerce product page are also among those that online business owners frequently overlook or get wrong.

Are the product titles on your mobile site overly lengthy and cumbersome, for instance? We’d recommend keeping them to less than eight words for the utmost readability and the highest conversions from mobile shoppers.

Similarly, while you might wish to impress by using the highest possible resolution for the product images on your mobile site, it might be best to go for a lower resolution and ensure multiple images of the same product can be easily viewed on a smartphone screen, with the help of a viewer or swipe interface.

There’s a lot of content you need to get just right, too

Photos aside, the description of a given product is the first hefty bit of content that a viewer is likely to clap their eyes upon. However, it shouldn’t feel too hefty, a 450-word limit generally being just fine when it comes to making your written content easily digestible for casual readers.

Product pages also often contain customer reviews, of course, but these aren’t always very well-organised on mobile. We’d therefore advise you to display the overall score at the top of the review section, followed by a few of the most recent reviews and a clear link that the reader can tap to read the rest of the reviews received for that item.

Another thing that you’ll often find on a mobile product page nowadays is a video, but again, it’s crucial to be responsible here. A video that automatically plays can be annoying or even embarrassing for the reader when in a public place, if the video has audio and the sound isn’t muted on their device. Showing your product-page video as a thumbnail with a play button might be the best course of action, given that this could help to reduce loading times and boost dwell time.

Get in touch now for a deeper conversation

The truth is, the above is far from an exhaustive rundown of the various elements that could be instrumental in making your ecommerce store’s mobile product pages more compelling and effective at converting in 2020. That’s why it might be a very wise decision to get in touch with our mobile website design professionals here at Piranha Designs today.

Contact us now in Gibraltar, London or Edinburgh, and we’ll be pleased to discuss the options you have for revamping or optimising your brand’s mobile presence for the utmost success this New Year.

A few tips for nabbing those late, late Christmas shoppers

Piranha Designs - Monday, December 16, 2019

If you’re not exactly the kind of person who suffers from procrastination, or you’re simply in the habit of always finishing your Christmas gift-buying by the 1st of December, you might find it hard to get your head around how so many other shoppers leave it so late to make their purchases.

Nonetheless, the most important thing to recognise is that these shoppers definitely exist, which means they’re there to be captured by ecommerce stores like yours.

But with the last Saturday before Christmas falling on the 21st this year, you’ll have to act fast to optimise your site if it’s not completely geared to the preferences and needs of these late shoppers. So, here are just a few simple steps you can take to lure such procrastinators.

Offer express delivery

This might seem like some of the most obvious advice we could give. However, you may be surprised by how many online stores prioritise affordability with their delivery offering, to such an extent that the speed and reliability of this service suffers.

Sure, price won’t completely cease to be a priority for most late shoppers – but above all else, they’ll want to know that their order will get to them in time. So, a lot of them won’t mind heightened shipping costs, as long as they aren’t ridiculously inflated compared to those of rival stores.

Highlight gift guides and bestselling items

One reason why a given late shopper may have procrastinated in the first place, is a simple difficulty with choosing a gift. It might therefore only require a well-written guide to gift shopping, and a few highlights of ideal presents for certain categories of customer – dads, mums, brothers and so on – to give them that vital inspiration to go ahead and make a spontaneous purchase.

Including some obvious unfussy ‘stocking fillers’ in these guides – modest, lightweight items that can be delivered quickly and cheaply – and allowing for easy filtering by price will likely further convince those dithering potential customers of yours to just buy already.

Be razor-sharp with your replies to customers

Whether they get in touch with you via phone, email, social media or even by commenting on your YouTube videos, when these anxious late shoppers ask you a question, they probably won’t be able to afford you only getting back in touch with them in 12 or 24 hours’ time. Always responding within 20 minutes is much more the kind of timeframe you should be aiming for.

Streamline the checkout process

As Christmas Day nears, you’ve got more reason than ever to review your site’s checkout process afresh. This is the ideal time to turn off every single strictly unnecessary element, so that your already-rushed shoppers won’t be left feeling even more stressed by a frivolous pop-up or your store demanding that they register an account with you.

Yes, dealing with procrastinators can be frustrating. But it also represents a key business opportunity for your online store – not just for the festive season, but potentially for months and years’ worth of future purchases – if you make all of the right moves to convenience them.

As for the longer-term ambitions you have for the design of your ecommerce website, why not get in touch with the Piranha Designs team to discuss them in more detail? That way, we, too, could be looking forward to a fruitful long-term relationship that extends through many Christmases to come.

How might you tweak your mobile site search this festive shopping season?

Piranha Designs - Friday, November 29, 2019

This time of year is inevitably one when ecommerce sites like yours will be flooded with traffic from those looking to purchase Christmas gifts – and do you know what feature will particularly help them to narrow down the options your store offers, thereby taking them one step closer to converting?

Yep, that’s right; a ‘site search’ function. Indeed, even if you have such a facility on your site already, there’s always scope to improve it – especially if a large proportion of your visitors are discovering your site via their smartphones.

Mobile site search isn’t quite the same as desktop site search

Now, it’s important to appreciate that getting your mobile site search right doesn’t involve simply doing all of the things you would do to improve your desktop site search, merely on a smaller screen.

After all, there are certain issues applicable to mobile site search that don’t apply, as strongly or at all, to desktop site search – particularly given the frequently ‘on the go’ nature of the mobile experience.

On a desktop site, for instance, it’s likely that any site-search feature will include a visible, open search box, like the one that greets you whenever you load up Google. But on the much smaller screen of a mobile, this may be an ill-advised use of limited space, thereby making it wiser for you to simply include a search icon – usually a magnifying glass – for the visitor to tap.

Another thing that’s really important with mobile site search is to ensure everything loads nice and quickly. Many of your smartphone-wielding visitors may be using the often iffy Wi-Fi connections in public places like bus and railway stations, so it’s a good idea to optimise the images that appear in mobile search on your site to be as lightweight as possible.

What other steps might you take to optimise site-search results?

There’s a lot more than the above that you can do to make the mobile site-search experience on your site feel as effortless and convenient as it should be.

The search results page should certainly be one key focus for optimisation, given how slow and cumbersome these can often be on mobile. Good tips here include restricting search results to 20 items at a time to shorten loading times, while also enabling endless scrolling.

The latter means that instead of the shopper needing to load a new results page once they’ve reached the end of those aforementioned 20 items, a further 20 items will automatically appear as they scroll down.

Oh, and you might want to eliminate relatively superfluous information, like ratings, from your mobile search results as well. As a general rule, it’s a good idea to just stick to absolutely essential information here, such as the product name and price – again, in the name of bolstering usability and loading speeds.

There’s so much more that we could do for your site experience

As mobile continues to play an ever-more fundamental role in how prospective customers engage with ecommerce brands like yours online, it’s never been more crucial to refine every last detail of the experience your site gives to smartphone and tablet users.

This is precisely what we can help you with here at Piranha Designs – so why wait any longer to contact us about our knowhow in the finer points of ecommerce and mobile website design?

Would a minimalist approach help your site to sell more?

Piranha Designs - Thursday, November 14, 2019

The saying ‘yes is more’ may have been around for a while, but it seems that with the increasing dominance of the Millennial generation, it is taking on a greater resonance than perhaps ever before. More and more of us, it appears, are trying to ‘de-clutter’ our lives, and this may even extend to what we expect from and respond to in ecommerce stores.

Indeed, in much the same way as a tidy bedroom can assist you in finding that item you may have presumed you’d lost forever, so a minimalist website design – consisting simply of such elements as striking product imagery, some modest text and a clear call-to-action (CTA) – might make it easier for you to focus on precisely why you’re browsing that online store at all.

It’s a compelling theory – but does it stack up in reality? Well, let’s take a look at the cases ‘for’ and ‘against’ minimalist site design...

Make the right moves, and it could transform your online fortunes

In principle, there’s huge scope to par your site design down to just those elements that will help you to really make an impact, through heightened visitor engagement and conversions.

Cutting out or at least minimising every possible distraction on your ecommerce site, not least by bringing the most crucial content to the foreground, will help you to convey the messaging you really need your site visitors to know, without allowing them to become too easily sidetracked.

Using just a few large, emotionally evocative context-of-use product photos per page, while streamlining the site’s navigation systems to reduce how many clicks or ‘taps’ are needed to get to each destination, and deploying a white background contrasted with other colour elements, could all help to give your site a striking minimalist appeal.

You might also think carefully about the most fundamental sections that each of your product pages can be reduced down to – such as its main image, the product name, its price, a call-to-action (CTA) and a section for supporting information such as product details and technical specifications.

And of course, a key part of web-design minimalism is being ruthless about what to jettison on your site. Are your social share buttons giving you much benefit? What about those eye-catching labels that you like to use on certain products, such as ‘new’ and ‘featured’? If your store’s analytics don’t indicate they’re making a positive difference, it might be time to say goodbye to them.

Is there an argument for not being minimalistic?

The short answer is: yes. For some sites, it really is just too important to provide in-depth information and imagery that visitors can see straight away, in which case, it might be counter-productive to try to relentlessly slice away elements of your site that users may appreciate.

Nonetheless, even if you’re not specifically aiming at a ‘minimalist’ web design, there can be big advantages in keeping an eye out for unnecessary clutter on your ecommerce store. After all, by doing this well, you’ll be able to guide your visitors towards that all-important ‘buy’ button so much sooner.

Get in touch with the Piranha Designs team today, whether in Gibraltar, London or Edinburgh, for a more in-depth discussion of how we could assist you when you’re refining or – indeed – comprehensively revamping your own ecommerce presence.


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