5 ways for your online store to ride the wave of coronavirus

Piranha Designs - Friday, April 03, 2020

No kind of ecommerce business, whatever its sector, can pretend that the ongoing COVID-19 pandemic is a remotely good thing.

At the time of typing, the virus had already officially infected almost three quarters of a million people around the world, and killed tens of thousands. This is without even accounting for the dire economic and social consequences for those who may never contract the coronavirus.

Online stores, however, have also come into their own lately for many consumers who have found themselves under lockdown. Opportunities do therefore exist for many merchants to do their best during what may be a heightened demand for their services, while also assisting their customers at what is likely to be a trying time for great numbers of them.

Here are just some steps that your own ecommerce store could therefore take.

Re-jig your homepage and navigation

At this time of all times, it is likely that certain products in your store have become especially sought-after, while others might have been rendered almost irrelevant – at least for now.

It’s therefore a good moment to consider reorganising your store’s landing pages and browsing structures, to reflect what your customers are currently looking for. When doing so, you should make sure you especially strongly showcase products that can be quickly packed and delivered.

Keep a close eye on inventory

Customers’ needs for certain items may be particularly pressing right now, which heightens the importance of online stores closely managing their inventory.

It’s crucial to be honest with customers, and to minimise the frequency with which you are forced to cancel orders or deliver incomplete orders as a result of products being out of stock.

Make the most of ‘live chat’

We’ve previously blogged about what ‘live chat’ functionality can do for an ecommerce store. But this increasingly common feature has arguably come even more into its own during this pandemic.

Live chat, after all, makes it easier for e-tailers to handle simultaneous requests, as well as for customer service agents to take over with a particular enquiry where a colleague of theirs may have left off.

Nor can the availability of live chat be easily interrupted, unlike what the situation may be when your store needs to change its customer service email address, phone number or brick-and-mortar address.

Recommend alternative products

Is your store using the analytics that will enable you to monitor the products and pages that are especially popular? If so, this will help you to determine the parts of your site where it may be particularly important to recommend alternative options if the given item is out of stock.

Provide COVID-19-related FAQs

Frequently asked questions (FAQs) pages are routinely a godsend for both merchants and customers. But such a section can be even more useful now, for communicating to your shoppers how your business is dealing with the impacts of COVID-19.

Such FAQs on your own site may address such questions as what the coronavirus means for product availability and fulfilment times, for example. You might also incorporate auto-responses to the most common queries into live chat and Facebook Messenger, even including links where these would further help.

Would you appreciate assistance with carrying out any of the above or other steps for your ecommerce store in 2020? Remember that the Piranha Designs team is available at the other end of the phone in Gibraltar, London or Edinburgh. Alternatively, you could always email us to arrange a free no-obligation discussion of your website design or digital marketing needs.

Do the physical locations of your ecommerce customers really matter?

Piranha Designs - Thursday, March 05, 2020

While some observers might think the answer to this question would be automatically “no”, geography does make a difference to ecommerce conversions – and there are various ways your own online store could make the most of the locations your customers are shopping from.

You’re probably already broadly aware of the counties, regions or even other countries where your shoppers reside. Buyers need to provide this information about themselves at the checkout stage, and it can also be seen in Google Analytics when Enhanced Ecommerce is enabled.

It’s much less likely, however, that you will have given much thought to how you could incorporate geographical variables into your marketing campaigns. By first knowing how to evaluate which locations are performing best with regard to such factors as sales, number of transactions and profitability, you’ll be able to target audiences with your marketing much more effectively.

As for what causes what might be very significant performance differences from one region to another, below are some of the factors to bear in mind – and how your brand might adjust its marketing approaches accordingly.

  • Marketing costs. It might cost you more to reach a customer from, for example, London, than from York, such as if you are running a Google Ads campaign. So, if you know your total sales and marketing cost for each region, you might calculate the relative cost per conversion for each of those localities, and therefore profitability. It may be that you get more transactions from your London customers, for example, but that your York shoppers give you greater overall profit.
  • Products. The products or product types of yours that are most popular might noticeably vary from one region to another. Even drilling down to certain product attributes such as colour, size and materials, you may see significantly differing preferences, which could have big implications for your regional marketing efforts.
  • Population. Touching a bit on what we said above, you might gain more sales from certain cities, towns or regions, simply because they are the most populous. That’s why you might gain greater insight into the true levels of demand for your products on a region-by-region basis, if you divide the number of customers in each region by its total population. When you do, you may find that you’re getting poor value for money out of your marketing in one locality, but that you could benefit from upping your marketing spend in other regions.
  • Household income. You’re likely to get a greater lifetime value (LTV) out of customers situated in geographical areas where the level of disposable household income is higher. So, checking which regions command the highest average household income could help you to direct your marketing towards more profitable localities. Statistics from the Office for National Statistics (ONS), for example, indicate that as of 2017, London had gross disposable household income (GDHI) per head of £27,825 on average; the equivalent figure for Wales, meanwhile, was a much lower £15,754.

When we draw attention to the above geographical factors, we aren’t saying that other demographics – such as age and gender – aren’t important. Those factors should be considered by ecommerce site owners as well, and can provide even greater insight into the customer buying patterns that help the savviest merchants to direct their marketing expenditure more effectively.

Give the Piranha Designs team a call now, whether at our Gibraltar, London or Edinburgh offices, and we’ll be pleased to have a chat with you about our various website design, SEO and marketing services that could make a significant difference to your brand’s success in 2020.

Are you adequately considering how and where customers use your mobile ecommerce site?

Piranha Designs - Friday, February 21, 2020

A key element of the website design process, is that of broadly assuming various ways, contexts and settings in which someone might use the site in question. But have you given enough thought to how these scenarios may vary when it comes to visitors to your mobile site?

Generally speaking, any given time someone visits your mobile ecommerce site, one of three scenarios is likely to be the case: they’re probably waiting for something to happen, on a break at work, or relaxing at home.

These different situations have varying implications for users’ experience of the site, why they are visiting in the first place, what problems they are looking to solve, and how you can capture them.

What do we mean by ‘waiting for something to happen’?

You’ve probably found yourself in this situation plenty of times yourself, when you’ve suddenly come up with an idea for something, and performed a Google search for a related term.

In this scenario, the user is only typically focusing for about five to 10 minutes, and isn’t interested in actually buying a product – or at least, not right now. Instead, they’re simply putting together a mental list of ideas, perhaps including potential stores and products for their given problem.

To appeal to these visitors, then, you’ll need to provide them with obvious opportunities to connect with you – via social media or email, for instance – in ways that don’t involve actually purchasing a product.

Then, once they have connected with you in one or more of these ways, you will be able to more easily reconnect them on future occasions when they are considering buying.

Then, there are those work break-time situations...

Many of us are familiar with those potentially dull break or lunch-times in the office. We want a bit of inspiration or escapism – something to lift the boredom after a tough work shift or conversation with a colleague. A person in this scenario is looking for something to excite them, and that they can follow up on later.

This type of visitor to your mobile site probably won’t have a specific goal in mind. So, you might engage these potential customers with something like a ‘new ideas’ or ‘discovery’ section of your site, regularly updated with new products or suggestions.

...and those idle moments at home

Finally, there’s the kind of visitor who ends up on your site during what may be the quietest time of their day. Think of those people who may be sat in front on their sofa at home with a football match in the background, but who’re also idly browsing ecommerce stores on their smartphone, looking for that product they may have been recently thinking about.

Now, this is the type of customer who is likely to be interested in actually buying in the moment. So for you, this situation may well be about completing the sale, instead of merely relieving their boredom or giving them some inspiration.

Such customers are likelier to ‘go in for the kill’ with a purchase if your site is quick-loading, responsive, informative and convenient to use. So, don’t just focus on optimising loading times – also make sure you have a facility for capturing and updating reviews, of both your products and your site in general, that will help to move the relaxed visitor closer to that ‘buy’ button.

When such reviews are further complemented by an easy-to-refer-to list of accepted payment methods for a purchase and the ability to ‘save’ a shopping cart, you’ll be maximising the probability of the chilled-out shopper at home actually buying.

Remember that if you have any other questions or concerns about how your brand can get the most out of its own mobile e-tail presence in 2020, the Piranha Designs team is always ready and waiting to provide advice from our offices in Gibraltar, London or Edinburgh. Or why not request a competitive quote for our complete ground-up mobile website design service?

What should your online store’s product pages look like on mobile?

Piranha Designs - Monday, January 13, 2020

While, in 2020, many online business owners have long gone beyond the idea of simply making their mobile site a smaller version of their desktop store – as evidenced by the trend towards responsive design that actually rearranges a desktop site’s key elements for the convenience of smartphone users – that’s hardly the end of the story.

That’s because there are a lot of smaller steps you could be taking with your mobile ecommerce outlet that could make a surprisingly large difference to the rate at which prospective shoppers add products to their cart on your site and convert into paying customers.

So, let’s have a look at what elements your ecommerce store’s mobile product pages may be missing at the moment.

Structure your mobile pages for maximum impact

A lot of the most fundamental aspects of a mobile ecommerce product page are also among those that online business owners frequently overlook or get wrong.

Are the product titles on your mobile site overly lengthy and cumbersome, for instance? We’d recommend keeping them to less than eight words for the utmost readability and the highest conversions from mobile shoppers.

Similarly, while you might wish to impress by using the highest possible resolution for the product images on your mobile site, it might be best to go for a lower resolution and ensure multiple images of the same product can be easily viewed on a smartphone screen, with the help of a viewer or swipe interface.

There’s a lot of content you need to get just right, too

Photos aside, the description of a given product is the first hefty bit of content that a viewer is likely to clap their eyes upon. However, it shouldn’t feel too hefty, a 450-word limit generally being just fine when it comes to making your written content easily digestible for casual readers.

Product pages also often contain customer reviews, of course, but these aren’t always very well-organised on mobile. We’d therefore advise you to display the overall score at the top of the review section, followed by a few of the most recent reviews and a clear link that the reader can tap to read the rest of the reviews received for that item.

Another thing that you’ll often find on a mobile product page nowadays is a video, but again, it’s crucial to be responsible here. A video that automatically plays can be annoying or even embarrassing for the reader when in a public place, if the video has audio and the sound isn’t muted on their device. Showing your product-page video as a thumbnail with a play button might be the best course of action, given that this could help to reduce loading times and boost dwell time.

Get in touch now for a deeper conversation

The truth is, the above is far from an exhaustive rundown of the various elements that could be instrumental in making your ecommerce store’s mobile product pages more compelling and effective at converting in 2020. That’s why it might be a very wise decision to get in touch with our mobile website design professionals here at Piranha Designs today.

Contact us now in Gibraltar, London or Edinburgh, and we’ll be pleased to discuss the options you have for revamping or optimising your brand’s mobile presence for the utmost success this New Year.

How might you tweak your mobile site search this festive shopping season?

Piranha Designs - Friday, November 29, 2019

This time of year is inevitably one when ecommerce sites like yours will be flooded with traffic from those looking to purchase Christmas gifts – and do you know what feature will particularly help them to narrow down the options your store offers, thereby taking them one step closer to converting?

Yep, that’s right; a ‘site search’ function. Indeed, even if you have such a facility on your site already, there’s always scope to improve it – especially if a large proportion of your visitors are discovering your site via their smartphones.

Mobile site search isn’t quite the same as desktop site search

Now, it’s important to appreciate that getting your mobile site search right doesn’t involve simply doing all of the things you would do to improve your desktop site search, merely on a smaller screen.

After all, there are certain issues applicable to mobile site search that don’t apply, as strongly or at all, to desktop site search – particularly given the frequently ‘on the go’ nature of the mobile experience.

On a desktop site, for instance, it’s likely that any site-search feature will include a visible, open search box, like the one that greets you whenever you load up Google. But on the much smaller screen of a mobile, this may be an ill-advised use of limited space, thereby making it wiser for you to simply include a search icon – usually a magnifying glass – for the visitor to tap.

Another thing that’s really important with mobile site search is to ensure everything loads nice and quickly. Many of your smartphone-wielding visitors may be using the often iffy Wi-Fi connections in public places like bus and railway stations, so it’s a good idea to optimise the images that appear in mobile search on your site to be as lightweight as possible.

What other steps might you take to optimise site-search results?

There’s a lot more than the above that you can do to make the mobile site-search experience on your site feel as effortless and convenient as it should be.

The search results page should certainly be one key focus for optimisation, given how slow and cumbersome these can often be on mobile. Good tips here include restricting search results to 20 items at a time to shorten loading times, while also enabling endless scrolling.

The latter means that instead of the shopper needing to load a new results page once they’ve reached the end of those aforementioned 20 items, a further 20 items will automatically appear as they scroll down.

Oh, and you might want to eliminate relatively superfluous information, like ratings, from your mobile search results as well. As a general rule, it’s a good idea to just stick to absolutely essential information here, such as the product name and price – again, in the name of bolstering usability and loading speeds.

There’s so much more that we could do for your site experience

As mobile continues to play an ever-more fundamental role in how prospective customers engage with ecommerce brands like yours online, it’s never been more crucial to refine every last detail of the experience your site gives to smartphone and tablet users.

This is precisely what we can help you with here at Piranha Designs – so why wait any longer to contact us about our knowhow in the finer points of ecommerce and mobile website design?

Would a minimalist approach help your site to sell more?

Piranha Designs - Thursday, November 14, 2019

The saying ‘yes is more’ may have been around for a while, but it seems that with the increasing dominance of the Millennial generation, it is taking on a greater resonance than perhaps ever before. More and more of us, it appears, are trying to ‘de-clutter’ our lives, and this may even extend to what we expect from and respond to in ecommerce stores.

Indeed, in much the same way as a tidy bedroom can assist you in finding that item you may have presumed you’d lost forever, so a minimalist website design – consisting simply of such elements as striking product imagery, some modest text and a clear call-to-action (CTA) – might make it easier for you to focus on precisely why you’re browsing that online store at all.

It’s a compelling theory – but does it stack up in reality? Well, let’s take a look at the cases ‘for’ and ‘against’ minimalist site design...

Make the right moves, and it could transform your online fortunes

In principle, there’s huge scope to par your site design down to just those elements that will help you to really make an impact, through heightened visitor engagement and conversions.

Cutting out or at least minimising every possible distraction on your ecommerce site, not least by bringing the most crucial content to the foreground, will help you to convey the messaging you really need your site visitors to know, without allowing them to become too easily sidetracked.

Using just a few large, emotionally evocative context-of-use product photos per page, while streamlining the site’s navigation systems to reduce how many clicks or ‘taps’ are needed to get to each destination, and deploying a white background contrasted with other colour elements, could all help to give your site a striking minimalist appeal.

You might also think carefully about the most fundamental sections that each of your product pages can be reduced down to – such as its main image, the product name, its price, a call-to-action (CTA) and a section for supporting information such as product details and technical specifications.

And of course, a key part of web-design minimalism is being ruthless about what to jettison on your site. Are your social share buttons giving you much benefit? What about those eye-catching labels that you like to use on certain products, such as ‘new’ and ‘featured’? If your store’s analytics don’t indicate they’re making a positive difference, it might be time to say goodbye to them.

Is there an argument for not being minimalistic?

The short answer is: yes. For some sites, it really is just too important to provide in-depth information and imagery that visitors can see straight away, in which case, it might be counter-productive to try to relentlessly slice away elements of your site that users may appreciate.

Nonetheless, even if you’re not specifically aiming at a ‘minimalist’ web design, there can be big advantages in keeping an eye out for unnecessary clutter on your ecommerce store. After all, by doing this well, you’ll be able to guide your visitors towards that all-important ‘buy’ button so much sooner.

Get in touch with the Piranha Designs team today, whether in Gibraltar, London or Edinburgh, for a more in-depth discussion of how we could assist you when you’re refining or – indeed – comprehensively revamping your own ecommerce presence.

How to retain more of those festive-season customers once Christmas is over

Piranha Designs - Wednesday, October 23, 2019

Of all of the seasons that could be declared a ‘time of plenty’ for e-tailers, the last few months of the calendar year are surely the most obvious candidate. It’s a time when customers are rushing to purchase goods from online stores that they may barely have any contact with at any other time of the year – so all will be well for your own ecommerce site, right?

Well, not necessarily. That’s because even if you do receive a great boost in your customer numbers over the festive period, if those shoppers then disappear for the rest of the year, you might be failing to capitalise on the opportunities the winter months present to keep hold of more of them.

Just look at the statistics

Various studies down the years have, after all, pointed to just modest improvements in customer retention potentially translating into significant increases in profit. One famous study from Bain & Company and Harvard Business School in 2000, for instance, found that upping customer retention by 5% could lead to profits going up by as much as 95%.

So, what steps could you take right now to bolster your own ecommerce store’s chances of keeping more of its festive-season customers coming back in January, February and beyond?

  • Actually measure your customer retention. Even if you do a great job of retaining a decent proportion of your festive-season shoppers long after their Christmas trees have been taken down, will you have any idea what things you did actually helped to bring about that increase? That’s why it’s well worth tracking your customer retention rate over time to identify trends – not just over the next few months, but for many more years to come.
  • Bring in a loyalty scheme. Even if you’re only just reading this in October, it’s not too late to introduce a loyalty programme that your Christmas shoppers will appreciate. Nor are these schemes just about giving your customers an added incentive to keep spending with you right through the year, as they can also serve as a useful means of capturing customer information and permission for marketing communications.
  • Send a personal note and offer. Presumably, if you’re reading this, you’re not a large and impersonal multinational – so why not make a virtue out of the fact that you’re a small business? Including a personal handwritten ‘thank you’ note in the package you send to each new customer will give another positive and heart-warming thing for the shopper to remember you by. That can be especially so if you throw in a discount voucher or the offer of free delivery for any future purchases they make from you.
  • Make the most of ecommerce subscriptions. Ecommerce subscriptions – otherwise known as ‘subscription boxes’ – can be great for boosting customer retention anyway, simply because they represent longer-term commitments from the customer than one-off purchases. But their suitability as Christmas gifts arguably further boosts their potential value and importance to your ecommerce store when you’re trying to capture more customers for the long run during the winter season.


It’s the little touches as much as the big ones that could particularly influence your store’s ability to keep hold of more of its customers for the months and years ahead. So, why not talk in more detail to the Piranha Designs team about what those touches could be?

Browse our range of website design and online marketing services today to get a sense of how we could transform your brand’s ecommerce effectiveness well into the 2020s, before calling or emailing us now at our Gibraltar, London or Edinburgh offices.

Is it finally time for your ecommerce business to start taking voice search seriously?

Piranha Designs - Tuesday, October 08, 2019

Whether you personally consider smart assistant devices such as Amazon Echo or Google Home to be the future of online communication or a mere gimmick, the mere fact that more and more of us are becoming owners of them should cause ecommerce store owners to sit up and take notice.

Indeed, it was reported just earlier this year that almost a quarter (22%) of UK households now had a voice-controlled digital home assistant device like those we mentioned above.

This is quite the jump on the 11% figure recorded in 2017 – and with 41% of households having indicated that they plan to own such a device in the next five years, the actual ownership percentage at present may already be a lot higher.

No less crucial, however, is how we are using these devices

As recently as August, it was reported that almost 60% of smart speaker owners in the UK had used their device to shop in the last month. However, nearly half – 45% – felt that they weren’t really getting the most out of their devices, which indicates just how much of a burgeoning opportunity voice ecommerce might well be for many online retailers.

Moreover, Google has predicted that half of all searches will be initiated by voice by next year. So, is now the time to start re-jigging your own ecommerce portal for the emerging era of voice-activated shopping, or is the hype around it still outpacing the reality?

There are very real complexities to shopping by voice

Unfortunately, if there’s any reason for you to not invest a huge amount of time and money into readying your site for voice-initiated shopping just yet, it’s the sheer awkwardness and difficulty of trying to search for and purchase products using voice alone, at least for now.

For one thing, even with simple goods such as T-shirts, there are just so many attributes and variables for shoppers to compare and choose from – think the likes of size, colour, style, fabric, price, brand and so on.

And, while artificial intelligence (AI) is certainly continuing to improve, it’s still got some way to go until shoppers can be assured of a concise and easy path for sorting through the various choices before them as far as product specifications are concerned.

Nonetheless, voice-based shopping is a field to keep an eye on

Even if the AI in today’s voice assistants isn’t quite up to the task just yet of conducting the sophisticated conversations that many customers will expect if they are to start making serious use of this method of online shopping, the seeds of such development have certainly been planted.

As a consequence, voice shopping is creeping up and up on many ecommerce store owners’ priority lists – and it should be doing the same on yours.

As for what you can do right now to boost the relevance and usefulness of your e-tail portal for the current preferences and needs of your customers and those that they are likely to have in 2020 and beyond, get in touch with the Piranha Designs team today for a more in-depth conversation.

You’re welcome to contact us at our Gibraltar, London or Edinburgh offices, and when you do, we’ll be pleased to advise you on the best steps to take with your ecommerce website design to achieve the results that you want.

These 5 simple changes to your product pages could transform your sales

Piranha Designs - Friday, August 23, 2019


Many of us are familiar with the tactic that brick-and-mortar stores often use of placing items at the eye level of the likely customer to help to tempt them into purchasing. So, is this a strategy that you can also adopt for your ecommerce site?

The truth is... yes and no. Adjusting your shopping site’s product pages to lure prospective buyers often isn’t as simple as it might seem to be.

However, there are still certain relatively straightforward things that you can do to encourage visitors to complete their journey from casual browsers to committed buyers, such as the below.

Use fixed headers and footers

These are the elements at the top and bottom of a page that remain fixed in place even while the visitor scrolls up and down; it’s an especially powerful feature on the smaller screens of smartphones. Maybe such a header or footer could be just the place to put an ever-present ‘add to cart’ icon or reminder of the free shipping that you offer on all orders of more than £50?

Indicate the scarcity of your products

All that it takes are some simple icons and text to convey to the user that there isn’t many of a certain item left, thereby instilling some urgency in them to complete the purchase.

Ensure a consistent amount of white space

If the primary images for your products vary widely in terms of the amount of white space they have surrounding them – perhaps because one image supplied by the manufacturer shows the item relatively far away from the camera, while the manufacturer’s image for another product shows it up close – such inconsistency might not be helping you to close sales for certain goods.

You might therefore wish to take steps to ensure a more consistent amount of white space across your main product images, such as by more tightly cropping particular images.

Make a fuss about the item’s popularity

Stating that a given product is popular isn’t merely you ‘hyping it up’ more than it deserves – indeed, it may actually be a reasonable and accurate reflection of how sought-after that item is, thereby helping your customers in their buying decisions.

Advertise special offers and other sweeteners around the ‘add to cart’ button

Once the shopper’s cursor is hovering near that ‘add to cart’ button, you’ve got them (almost) in the palm of your hand. So, why not push them into clicking by making it irresistible for them with surrounding text highlighting the free delivery that the store offers for this product, or the extra goodies the buyer will get for free if they input a provided voucher code?

There you have it – some modest tweaks that could make a vital extra contribution to bolstering your site’s sales. As for how you can begin to discuss the overall shape your ecommerce store should take, why not get in touch with Piranha Designs’ experts in ecommerce websites today?

Is your ecommerce site doing enough to attract Generation Z?

Piranha Designs - Tuesday, August 20, 2019

Are you already exhausted of trying to suss out what the Millennial market wants from your online store? Well, unfortunately, your work is hardly over even once you have, thanks to the recent emergence of another demographic – Generation Z – that differs markedly in several key ways even from Millennials.

Why does it matter to cater specifically to this generation?

It would be so easy to think of Generation Z – which tends to be roughly defined as those born between 1995 and 2010 – as simply a younger subset of the Millennial generation.

However, the oldest Millennials – a group born between around the early 1980s and the late 1990s – are now nearing their 40s, whereas the oldest Generation Zers are only now entering their early 20s. That makes for a very real difference in terms of the perspective that these generations have on the world around them, not least as Generation Z is the first ‘digital-native’ generation.

While many Millennials knew of a world before easy and widespread access to the World Wide Web, with even the youngest of them born well before Apple unveiled its first iPhone, Generation Zers are not only digital natives – they’re also ‘mobile-first’ social media natives, many of them not even owning a desktop computer.

What the statistics indicate for your ecommerce store

Now, you might imagine that given the above background, you’ll need to place a greater emphasis on a slick mobile ecommerce experience if you are to attract Generation Zers, than was even the case for the also tech-proficient Millennial generation. You’d be right, too – but the statistics also paint a picture of a generation with a slightly complex relationship with online and offline shopping.

For example, while a report provided to Marketing Dive revealed that three quarters of Generation Zers prefer to do most of their shopping online when they can out of convenience, 80% said they looked forward to shopping in stores when they had the time.

Furthermore, the report showed signs of the frustration that many Generation Z shoppers can often feel with the mobile ecommerce experience, 38% saying it was difficult to find what they needed online, and 35% expressing discomfort with the notion of even making purchases online.

On this subject, it is important to note that Generation Zers are associated with a tendency to value experiences over material things, which in many ways, transfers to their expectations of ecommerce shopping. This is a generation that values a swift, slick and even interactive experience when they purchase online, not unlike that provided by the social media sites to which they are so accustomed.

All of this is likely to inform many of the decisions that you make about the design of your ecommerce store when you work with a trusted web design agency like Piranha Designs.

Get talking to us now about your website design needs

Would you like to partner with highly skilled and experienced specialists when the time comes to refresh or overhaul the design of your website, or to create a comprehensive ecommerce presence from scratch? In that case, the Piranha Designs team stands ready to assist.

Give our friendly and seasoned professionals a call today for a no-obligation discussion of your requirements from your next ecommerce site, whatever the generation to which your brand is most trying to appeal.


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