What can your e-tail business do now to prepare for Christmas 2020?

Piranha Designs - Tuesday, June 30, 2020

As crazy as it might seem in many ways to be even thinking about the end of the year, the fact remains that it tends to be just after Halloween onwards that customers turn their attentions to Christmas gift buying, running right up to Christmas Eve.

Retail phenomena like Black Friday and Cyber Monday have helped to turned the festive shopping season into something more than a frenzied couple of weeks’ buying immediately before Christmas.

However, it also seems unlikely that the COVID-19 pandemic will have become a mere bad memory by the time customers start their Christmas buying in 2020. So, how should the added complexity that the lingering virus brings affect your ecommerce firm’s festive preparations?

Navigating the persistent uncertainty around the pandemic

One of the problems with this subject, of course, is that no one truly knows what course the coronavirus outbreak will take in the UK and any other territories that your store might serve, even a month from now – never mind in another five or six months.

While monthly estimates have shown, for instance, that UK GDP fell by a frankly frightening 20.4% in April 2020, it is far from certain whether there will be a slow, fast or medium-paced economic recovery – or indeed, any immediate recovery.

This will also inevitably be influenced by such factors as the longer-term jobless figures and how much cash shoppers have in their pockets to spend as sources of support like the UK’s employee furlough scheme are gradually wound down.

Another statistic that you are likely to have noticed as an ecommerce store owner – at least in terms of the level of demand you have experienced from your own customers – is the sharp recent jump in Internet sales as a percentage of total retail sales in Great Britain. While this was 18.9% as recently as February, the ratio had vaulted to 32.8% by May.

Again, though, what is the long-term trend likely to be here, as more and more brick-and-mortar stores – even for ‘inessential’ sectors – reopen? A fast recovery, slow recovery or no recovery are different scenarios that could drastically impact your planning here, before you even consider how comfortable shoppers are likely to be with returning to physical stores.

There are still some actions, though, that you can take

As frustrating as the current uncertainty is, as an online merchant, you don’t have to simply throw your hands up and give up until more information is known about, for example, the likelihood of a much-talked-about ‘second wave’ of the virus.

Instead, take such concrete actions now as contacting your suppliers to ensure inventory will be available for Christmas, pinpointing any potential inventory issues and placing orders early if possible.

Also look at what your arrangements will be for delivering this inventory to customers, while contemplating what delivery disruptions could occur in the event of a ‘second wave’ and another lockdown, perhaps based on your store’s experiences the first time around.

Don’t be afraid, too, to ask your site’s customers about their festive shopping plans. What would they like to see your store doing or offering when the Christmas season arrives?

Finally, it’s a good idea to review your store’s online presence and what your needs for it are likely to be in the coming months. Could now be the time to get in touch with website design, mobile app or SEO marketing professionals like ours here at Piranha Designs, so that you can be sure of your store being as ‘COVID-19 ready’ as it can be from the autumn or winter onwards?

Now’s the time to make the moves to place your online store in the best possible position for success throughout what could be a tricky winter period – simply get in touch with our experts today to learn more. 

5 things to consider adding to your site’s post-purchase ‘thank you’ pages

Piranha Designs - Wednesday, May 13, 2020

It’s easy for many online store owners to treat their post-purchase ‘thank you’ page – in other words, the page that greets the buyer immediately after they have made an order – as a bit of an afterthought. This page is also sometimes referred to as the ‘invoice page’, because in a lot of cases, it just contains the order details.

Simply leaving your ‘thank you’ page like that, though, would be a mistake. After all, this is a part of your site that those shopping with you will almost certainly look at, even if just to remind themselves of the specific details of their purchase – so it has sales-boosting potential in its own right.

With that in mind, here are just some of the elements you might consider incorporating into your site’s ‘thank you’ pages.

Suggestions of related items

This is something that Amazon has long done for its shoppers, suggesting to them items – such as key accessories – that others who bought the product they have just bought also ordered. It’s a great opportunity to flag up other offerings – such as adapters or batteries – that the customer might suddenly realise they also need.

An opportunity to sign up for email newsletters

You’ve got a captive audience, so why not use it to build up your store’s email contacts, tempting the customer to provide their email in exchange for further product updates, deals and advice?

One-click account creation

Inviting the customer to create an account with your site after they have placed their order will hammer home the message that you ask for their permission first, instead of signing them up for anything automatically. This, in turn, will help to boost the trust they have in your brand.

Sharing tools

Many shoppers like to tell their friends about things they’ve bought lately – so why not include Facebook, Twitter and Instagram share buttons that enable them to do so with a single click? It’s a step that will also get more people talking about your brand on social media in the right ways.

How-to videos

If the customer has just bought a product that they might need a little help to get to grips with, incorporating a ‘how to’ video into this key page of your site is likely to be appreciated. It’ll help to cultivate loyalty from shoppers who will see your site as a genuinely useful source of information, while minimising their need to reach out to your support team.

As you can see, a post-purchase ‘thank you’ page doesn’t have to be a mere plain confirmation of the shopper’s order. There’s a lot of scope to use yours as a means of increasing brand recognition, sales and revenue.

For a more detailed discussion about the website design knowhow that we could bring to your own brand, why not contact the Piranha Designs team in Gibraltar, London or Edinburgh today?

Why you shouldn’t skip having an FAQs page on your ecommerce site

Piranha Designs - Tuesday, May 05, 2020

If there’s one part of an online store that can be especially prone to being forgotten by many merchants, it might just be the FAQs page. ‘FAQs’, of course, stands for ‘frequently asked questions’, and you’ve almost certainly found this section of a website useful in the past.

Unfortunately, all too many online business owners are inclined to dismiss the potential relevance of such a page on their own site. Often, this may be because they presume all of their customers’ queries are likely to have already been answered elsewhere on the site.

So, here are just a few reasons why you should consider an FAQs page to be not only useful or important, but essential.

It saves time for everyone

If the customer is struggling to find information on your website on such vital matters as how your firm packages its goods for delivery or how your products can be used, guess what? Presuming they don’t simply exit your site and cost you the potential sale altogether, there’s a good chance that they’ll get in touch with your support staff directly, consuming both their and your time and energy.

It’s so needless, when you can just have an easy-to-understand FAQs page instead – especially given that there are almost certainly questions your customers will be constantly asking.

It makes the shopper feel less alone

We’ve all had those times in life when we’ve worried that we’re the weird ones, and that we’re the only ones who’re confused by a particular subject. Just think of the last time your friends or colleagues cracked a joke, and you were the only one who didn’t ‘get it’... you won’t want to leave your customers feeling like that.

Addressing common questions explicitly in an FAQs format can validate the shopper’s query, making them realise that they aren’t alone in having a particular thought or question about your brand, products or services.

It builds positive and long-lasting relationships

Think of all of the characteristics you’ll want target shoppers to associate with your ecommerce store... like trustworthiness, transparency, honesty, responsiveness and professionalism. A well-sorted FAQs page can increase the extent to which both long-time customers and casual visitors connect you in their heads to all of these things.

Having a frequently asked questions section, then, isn’t just a way of answering a few random questions and helping out a customer or two. It’s also about presenting a clear picture of your store as one that genuinely cares and is there for the customer, with nothing to hide.

Furthermore, the sheer amount of useful information on your FAQs page could be instrumental in keeping the customer on your site for longer, and more confident in deciding to buy from you, instead of hitting that ‘back’ button on their browser window.

So, you now know that an FAQs page is important – but how can you put together an effective one for your own site? Get in touch with the Piranha Designs team today, and we can incorporate such a page for you into our extensive design or redesign of your ecommerce website.

How to keep hold of your e-tailer’s new customers once COVID-19 passes

Piranha Designs - Thursday, April 16, 2020

All of the time and money you have invested in your brand’s ecommerce presence so far is likely to feel well-spent right now, as you reap the benefits of heightened sales during the pandemic. This is likely to be particularly the case if your store specialises in goods that could be deemed ‘essential’, at this time when many people are unable to even stay outside of their homes for long.

But are you also taking the opportunity to cultivate loyalty among your new customers, so that they continue to treat you as their go-to source of products after the worst of the outbreak is over? If not, here are some of the best ways to cement their custom in the longer term.

Be accurate about when and if products will be available

This is a time when customers are likely to be especially unforgiving about their orders being cancelled due to lack of stock. So, keeping on top of your inventory at any one time, and communicating this accurately via your online store’s products pages, are both a must. It’s also a better idea to delay than cancel orders altogether, if possible.

If certain products aren’t immediately available amid interruptions to workforces and supply chains, it’s better to be conservative about when you expect them to be so. That way, your customers may end up being pleasantly surprised by earlier-than-anticipated deliveries.

Personalise the service you provide

A personalised shopping experience continues to be a powerful way of encouraging loyalty during COVID-19 – the current circumstances aren’t an excuse to drop your standards in this respect.

So, such steps as sending an email update whenever there is a change in the status of an order, following up with further updates and reaching out later to help shoppers to remember your store, could all be invaluable right now.

Extend the return and exchange period

With so many of your customers stuck at home at the moment, making the returns process as little hassle as possible will help to ensure they associate your brand with the right qualities once some level of normal life resumes.

Don’t be humorous or political

Not everyone considers the pandemic to be a good source of comedy or will share your politics, so now isn’t a time to be taking risks with your ecommerce store’s marketing communications. Social media memes that might’ve worked well enough in pre-COVID-19 times could be perceived as ill-judged in the current circumstances, deterring followers and shoppers.

Observe shifting buyer habits

While not everything about how people are shopping during the outbreak will last for long once life returns to normal, other habits are likely to endure. Some of the brick-and-mortar retailers that customers depended on prior to the pandemic won’t survive to reopen, and even if they do, your own ecommerce site could become a new and trusted source of goods for these shoppers.

Make the right moves now to capture customers and encourage them to continue shopping with you, and your brand is likely to be in a powerful position long after the coronavirus has ceased to dominate the news. Getting in touch with Piranha Designs about our ecommerce website design expertise could further help to ensure your business’s growth in the months and years ahead.

5 ways for your online store to ride the wave of coronavirus

Piranha Designs - Friday, April 03, 2020

No kind of ecommerce business, whatever its sector, can pretend that the ongoing COVID-19 pandemic is a remotely good thing.

At the time of typing, the virus had already officially infected almost three quarters of a million people around the world, and killed tens of thousands. This is without even accounting for the dire economic and social consequences for those who may never contract the coronavirus.

Online stores, however, have also come into their own lately for many consumers who have found themselves under lockdown. Opportunities do therefore exist for many merchants to do their best during what may be a heightened demand for their services, while also assisting their customers at what is likely to be a trying time for great numbers of them.

Here are just some steps that your own ecommerce store could therefore take.

Re-jig your homepage and navigation

At this time of all times, it is likely that certain products in your store have become especially sought-after, while others might have been rendered almost irrelevant – at least for now.

It’s therefore a good moment to consider reorganising your store’s landing pages and browsing structures, to reflect what your customers are currently looking for. When doing so, you should make sure you especially strongly showcase products that can be quickly packed and delivered.

Keep a close eye on inventory

Customers’ needs for certain items may be particularly pressing right now, which heightens the importance of online stores closely managing their inventory.

It’s crucial to be honest with customers, and to minimise the frequency with which you are forced to cancel orders or deliver incomplete orders as a result of products being out of stock.

Make the most of ‘live chat’

We’ve previously blogged about what ‘live chat’ functionality can do for an ecommerce store. But this increasingly common feature has arguably come even more into its own during this pandemic.

Live chat, after all, makes it easier for e-tailers to handle simultaneous requests, as well as for customer service agents to take over with a particular enquiry where a colleague of theirs may have left off.

Nor can the availability of live chat be easily interrupted, unlike what the situation may be when your store needs to change its customer service email address, phone number or brick-and-mortar address.

Recommend alternative products

Is your store using the analytics that will enable you to monitor the products and pages that are especially popular? If so, this will help you to determine the parts of your site where it may be particularly important to recommend alternative options if the given item is out of stock.

Provide COVID-19-related FAQs

Frequently asked questions (FAQs) pages are routinely a godsend for both merchants and customers. But such a section can be even more useful now, for communicating to your shoppers how your business is dealing with the impacts of COVID-19.

Such FAQs on your own site may address such questions as what the coronavirus means for product availability and fulfilment times, for example. You might also incorporate auto-responses to the most common queries into live chat and Facebook Messenger, even including links where these would further help.

Would you appreciate assistance with carrying out any of the above or other steps for your ecommerce store in 2020? Remember that the Piranha Designs team is available at the other end of the phone in Gibraltar, London or Edinburgh. Alternatively, you could always email us to arrange a free no-obligation discussion of your website design or digital marketing needs.

A few tips for nabbing those late, late Christmas shoppers

Piranha Designs - Monday, December 16, 2019

If you’re not exactly the kind of person who suffers from procrastination, or you’re simply in the habit of always finishing your Christmas gift-buying by the 1st of December, you might find it hard to get your head around how so many other shoppers leave it so late to make their purchases.

Nonetheless, the most important thing to recognise is that these shoppers definitely exist, which means they’re there to be captured by ecommerce stores like yours.

But with the last Saturday before Christmas falling on the 21st this year, you’ll have to act fast to optimise your site if it’s not completely geared to the preferences and needs of these late shoppers. So, here are just a few simple steps you can take to lure such procrastinators.

Offer express delivery

This might seem like some of the most obvious advice we could give. However, you may be surprised by how many online stores prioritise affordability with their delivery offering, to such an extent that the speed and reliability of this service suffers.

Sure, price won’t completely cease to be a priority for most late shoppers – but above all else, they’ll want to know that their order will get to them in time. So, a lot of them won’t mind heightened shipping costs, as long as they aren’t ridiculously inflated compared to those of rival stores.

Highlight gift guides and bestselling items

One reason why a given late shopper may have procrastinated in the first place, is a simple difficulty with choosing a gift. It might therefore only require a well-written guide to gift shopping, and a few highlights of ideal presents for certain categories of customer – dads, mums, brothers and so on – to give them that vital inspiration to go ahead and make a spontaneous purchase.

Including some obvious unfussy ‘stocking fillers’ in these guides – modest, lightweight items that can be delivered quickly and cheaply – and allowing for easy filtering by price will likely further convince those dithering potential customers of yours to just buy already.

Be razor-sharp with your replies to customers

Whether they get in touch with you via phone, email, social media or even by commenting on your YouTube videos, when these anxious late shoppers ask you a question, they probably won’t be able to afford you only getting back in touch with them in 12 or 24 hours’ time. Always responding within 20 minutes is much more the kind of timeframe you should be aiming for.

Streamline the checkout process

As Christmas Day nears, you’ve got more reason than ever to review your site’s checkout process afresh. This is the ideal time to turn off every single strictly unnecessary element, so that your already-rushed shoppers won’t be left feeling even more stressed by a frivolous pop-up or your store demanding that they register an account with you.

Yes, dealing with procrastinators can be frustrating. But it also represents a key business opportunity for your online store – not just for the festive season, but potentially for months and years’ worth of future purchases – if you make all of the right moves to convenience them.

As for the longer-term ambitions you have for the design of your ecommerce website, why not get in touch with the Piranha Designs team to discuss them in more detail? That way, we, too, could be looking forward to a fruitful long-term relationship that extends through many Christmases to come.

How to retain more of those festive-season customers once Christmas is over

Piranha Designs - Wednesday, October 23, 2019

Of all of the seasons that could be declared a ‘time of plenty’ for e-tailers, the last few months of the calendar year are surely the most obvious candidate. It’s a time when customers are rushing to purchase goods from online stores that they may barely have any contact with at any other time of the year – so all will be well for your own ecommerce site, right?

Well, not necessarily. That’s because even if you do receive a great boost in your customer numbers over the festive period, if those shoppers then disappear for the rest of the year, you might be failing to capitalise on the opportunities the winter months present to keep hold of more of them.

Just look at the statistics

Various studies down the years have, after all, pointed to just modest improvements in customer retention potentially translating into significant increases in profit. One famous study from Bain & Company and Harvard Business School in 2000, for instance, found that upping customer retention by 5% could lead to profits going up by as much as 95%.

So, what steps could you take right now to bolster your own ecommerce store’s chances of keeping more of its festive-season customers coming back in January, February and beyond?

  • Actually measure your customer retention. Even if you do a great job of retaining a decent proportion of your festive-season shoppers long after their Christmas trees have been taken down, will you have any idea what things you did actually helped to bring about that increase? That’s why it’s well worth tracking your customer retention rate over time to identify trends – not just over the next few months, but for many more years to come.
  • Bring in a loyalty scheme. Even if you’re only just reading this in October, it’s not too late to introduce a loyalty programme that your Christmas shoppers will appreciate. Nor are these schemes just about giving your customers an added incentive to keep spending with you right through the year, as they can also serve as a useful means of capturing customer information and permission for marketing communications.
  • Send a personal note and offer. Presumably, if you’re reading this, you’re not a large and impersonal multinational – so why not make a virtue out of the fact that you’re a small business? Including a personal handwritten ‘thank you’ note in the package you send to each new customer will give another positive and heart-warming thing for the shopper to remember you by. That can be especially so if you throw in a discount voucher or the offer of free delivery for any future purchases they make from you.
  • Make the most of ecommerce subscriptions. Ecommerce subscriptions – otherwise known as ‘subscription boxes’ – can be great for boosting customer retention anyway, simply because they represent longer-term commitments from the customer than one-off purchases. But their suitability as Christmas gifts arguably further boosts their potential value and importance to your ecommerce store when you’re trying to capture more customers for the long run during the winter season.


It’s the little touches as much as the big ones that could particularly influence your store’s ability to keep hold of more of its customers for the months and years ahead. So, why not talk in more detail to the Piranha Designs team about what those touches could be?

Browse our range of website design and online marketing services today to get a sense of how we could transform your brand’s ecommerce effectiveness well into the 2020s, before calling or emailing us now at our Gibraltar, London or Edinburgh offices.

Is it finally time for your ecommerce business to start taking voice search seriously?

Piranha Designs - Tuesday, October 08, 2019

Whether you personally consider smart assistant devices such as Amazon Echo or Google Home to be the future of online communication or a mere gimmick, the mere fact that more and more of us are becoming owners of them should cause ecommerce store owners to sit up and take notice.

Indeed, it was reported just earlier this year that almost a quarter (22%) of UK households now had a voice-controlled digital home assistant device like those we mentioned above.

This is quite the jump on the 11% figure recorded in 2017 – and with 41% of households having indicated that they plan to own such a device in the next five years, the actual ownership percentage at present may already be a lot higher.

No less crucial, however, is how we are using these devices

As recently as August, it was reported that almost 60% of smart speaker owners in the UK had used their device to shop in the last month. However, nearly half – 45% – felt that they weren’t really getting the most out of their devices, which indicates just how much of a burgeoning opportunity voice ecommerce might well be for many online retailers.

Moreover, Google has predicted that half of all searches will be initiated by voice by next year. So, is now the time to start re-jigging your own ecommerce portal for the emerging era of voice-activated shopping, or is the hype around it still outpacing the reality?

There are very real complexities to shopping by voice

Unfortunately, if there’s any reason for you to not invest a huge amount of time and money into readying your site for voice-initiated shopping just yet, it’s the sheer awkwardness and difficulty of trying to search for and purchase products using voice alone, at least for now.

For one thing, even with simple goods such as T-shirts, there are just so many attributes and variables for shoppers to compare and choose from – think the likes of size, colour, style, fabric, price, brand and so on.

And, while artificial intelligence (AI) is certainly continuing to improve, it’s still got some way to go until shoppers can be assured of a concise and easy path for sorting through the various choices before them as far as product specifications are concerned.

Nonetheless, voice-based shopping is a field to keep an eye on

Even if the AI in today’s voice assistants isn’t quite up to the task just yet of conducting the sophisticated conversations that many customers will expect if they are to start making serious use of this method of online shopping, the seeds of such development have certainly been planted.

As a consequence, voice shopping is creeping up and up on many ecommerce store owners’ priority lists – and it should be doing the same on yours.

As for what you can do right now to boost the relevance and usefulness of your e-tail portal for the current preferences and needs of your customers and those that they are likely to have in 2020 and beyond, get in touch with the Piranha Designs team today for a more in-depth conversation.

You’re welcome to contact us at our Gibraltar, London or Edinburgh offices, and when you do, we’ll be pleased to advise you on the best steps to take with your ecommerce website design to achieve the results that you want.

How can a great user experience go hand in hand with great SEO?

Piranha Designs - Thursday, July 11, 2019

Are you constantly doing seemingly ‘all of the right things’ with the optimisation of your website for the search engines, only to find the high rankings you’ve worked so hard to achieve aren’t even bringing you a noticeable uplift in sales and loyal customers... that is, if your rankings are even climbing at all?

If so, your big problem may be that you’ve overlooked the crucial connection between user experience – or ‘UX’, as it’s frequently referred to in web design and development circles – and SEO.

You see, the two things have a very intimate relationship. Just imagine having two equally renowned high-street stores to choose from for a particular product, with the item being priced the same in both places... except that at one store, the staff are so much nicer, more responsive to your queries and more informative when answering your questions.

In theory, you might still buy the product at the ‘other’ store... but it’s the one that provides an especially great experience that you are especially likely to purchase the item from.

So, how does effect manifest for ecommerce stores?

Let’s continue with the offline analogy for a bit. You go to said brilliant store, you buy the product, you’re satisfied and you go back to that store again and again in the future, consistently benefitting from a brilliant service. You tell your friends and relatives how good this store is, and the store gains such a reputation that it is featured prominently in local directories, newspapers and magazines.

Well, there’s a similar thing going on for online stores that provide a superb user experience.

These sites don’t suffer from such high ‘bounce rates’ – the online store equivalent of someone heading into a shop, and then going straight back out again – while the more pleasurable browsing and buying experience for visitors lends itself to heightened ratings, referrals and inbound links.

A few quick ways to bolster your UX – and with it, your SEO

OK, so you might turn to Piranha Designs to undertake more in-depth optimisation of your site’s user experience – but here are a few quick tips to give you some inspiration and ideas. You might want to try...

  • Ensuring your site’s internal links are to pages that are genuinely relevant and useful for shoppers – there’s little point in linking to the page you’re already on, for example
  • Optimising for faster page loading times, in light of the Google study that showed conversions fell by 12% for every second of load time
  • Giving customers an equally pleasurable experience on mobile and desktop, in recognition of the fact that more than half of Google’s global search results are served from its mobile-first index
  • Going into greater depth with your content. Be careful here – length alone won’t translate into higher rankings, but content that is genuinely more informative and useful for visitors than what your rivals are serving up might well do
  • Targeting keyword themes and words that fit in well with what you’re offering to the customer, instead of being intended purely to drive search volume

Get in touch today with the Piranha Designs team at our Gibraltar, Edinburgh or London offices, and we’d be delighted to talk to you about our website design and SEO services that will help you to maximise your site’s user experience and with it, your brand’s online fortunes.

What could a ‘live chat’ feature do for your ecommerce store?

Piranha Designs - Monday, April 08, 2019

‘Live chat’ functionality has become an increasingly familiar element among the wealth of customer support options offered by ecommerce sites, alongside the likes of social media links, telephone numbers and email addresses.

However, the benefits of incorporating such a feature into your brand’s own online store could be wider-ranging than you initially expect. Below are just a few examples of what we mean.

Customers are comfortable using it

Anything that could help to cultivate a good relationship with a customer from the earliest stages has to be a good thing for your ecommerce store, and there is both formal and more anecdotal evidence to suggest that customers are comfortable with using live chat functionality on a website.

One study last year, for instance, found that 43% of customers have previously used live chat. This shouldn’t be too surprising, given that it’s much like the chat programs, online messengers and text messaging that many of your customers will already be accustomed to using in their personal lives.

It’s quick to use

As they say, time is money. It’s therefore helpful for both the customer and the ecommerce business if visitors can receive swift responses to their queries – whether about the given company’s products, services, delivery costs or something else altogether.

As soon as a visitor initiates a chat using such software, a customer service representative on your business’s side can be notified of this straight away and provide an immediate answer.

This could be especially important if the customer’s query concerns an issue that is preventing them from completing a purchase. In such circumstances, your ecommerce store’s live chat feature could make the difference between a clinched sale and a lost sale.

It helps to replicate the ‘high street’ shopping experience

Sure, your customer service representative can’t pick up a product and present it to the customer for them to touch. If the customer has any questions about a product, though, they can ask them... and perhaps also any secondary questions springing from the answers given to the first ones.

In the process, you will be able to answer questions in relation to such specific matters as product selection and availability, and even any related products that you may recommend to the customer, in light of their specific requirements.

A live chat feature, then, can help to restore some of the ‘humanity’ to the shopping experience that may otherwise seem at risk of being lost when one switches from offline to online retail.

The above aren’t the entirety of the benefits that you could see from embedding a live chat feature into your site, with others including the opportunity to gather invaluable data about your customers, as well as the cost savings that it can offer over other forms of customer service.

Could live chat functionality be central to the customer service offered by your own next ecommerce site? Don’t hesitate to contact our experts in custom website solutions for a more in-depth chat about the requirements that you have for your firm’s online presence.


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