6 things that must be on your homepage

Piranha Designs - Wednesday, October 17, 2012
Your website is often the first port of call for a potential customer, when they get to your site you only have a matter of seconds to make an impact. There are a number of things that people look out for and are proven to make a huge difference on the relationship with the website visitor.

I have been very surprised to find huge businesses failing on these basic principles, so even though they sound incredibly obvious they aren’t.

Here is the list of 6 key things that must be on your homepage:

1. Clear contact information
Many people visit your website just to get in touch with you, make it as easy as possible to call you or email you directly from your homepage. Don’t make the visitor search around for your contact details, put them clearly on the top right if possible.
Stats show that by having a telephone number clearly on your website you instantly increase customer trust in the site.

2. Your unique selling proposition

If you have a USP then make it clear on your homepage, if you don’t then at least explain what you do clearly and concisely. Remember to speak to the visitor with simple words that they will understand.

3. Clear navigation
People need guiding around your site, so help them. Give them the 3 or 4 most popular options. I normally recommend clients to think of the top 4 reasons someone would visit their website, make those options clearly visible as soon as they get to your site.

4. Good images
Images can make a massive difference on first impressions of a company. You should have good quality and well taken photographs showing what it is that you do.

5. Call to action
Ideally you should have some call to action that includes the visitor giving you their email address in exchange for some information, eg. a free guide, a newsletter or some other free gift.
This means that you can begin to convert your visitors into leads.

6. Social media links
A recent experiment showed that a florist who displayed their facebook likes on a prominent section of their website increased customer trust by 44%. If you are using social media (you should be) then make it easy to connect with you by displaying this on your homepage.

Make sure your site is doing as much work as it can, so you don't have to.

Top 10 New Year’s Resolution for Small Business Owners

Clare Earle - Wednesday, January 11, 2012

It’s the start of the New Year and millions of people around the world are reflecting on 2011 and are making New Year’s resolutions that will make them better, slimmer or healthier. As a small business owner you can also make a ‘corporate’ new year’s resolution for your business. In our next blog entry, we will share with you what Piranha Designs has promised to achieve in 2012. But now, let me share with you, what I believe, are the top 10 New Year’s resolutions for small business owners:

  1. 1.Support Other Small Businesses

As a small business owner yourself support other small businesses by switching one of your current providers or suppliers to a small business!

  1. 2. Focus on the Growing Mobile Community

It is a known fact that more people are using their mobile phones to surf the internet and that this is a growing trend. You need to make sure that all your online marketing strategies are mobile-friendly. Have you ever tested how easy it is to navigate through your website via a Blackberry, iPhone or Android?

  1. 3. Put yourself on the Map

It is also true that more and more people are using the internet to source out local businesses; so make sure you can be found easily on Google Places, Bing maps, and Yahoo maps.

  1. 4. Share the Workload

As a small business owner your time is precious so reflect on where your time and effort is most fruitful and focus on that! Then pass on all the other tasks (admin tasks, blog updates) to other staff members or consider outsourcing. 

  1. 5. Socialise More

Chose a social network that will be used to market your business, there is a wide selection (blog, facebook, twitter, google+, LinkedIn) so make sure you pick the one that best suits you. If you are already using one of these social networks either commit to utilising it further to promote your business or chose a new network to take full advantage of.

  1. 6. Refresh Your Website

Do not fall into the trap of focusing on your facebook account and neglecting your website. There is no point in having an up-to-date facebook page that leads to an out-dated and inaccurate webpage. Remember to keep the content and look relevant and engaging!

  1. 7. See Your Staff as Your Customers

If you see your staff as your primary customers you will start to praise them and treat them even better than you are now. This will have the knock on effect of having a happier and more motivated workforce which will lead to higher productivity and improved customer service!

  1. 8. Prepare for the Tax Time

Make a commitment to yourself that you will have all the relevant paperwork in an organised fashion at least 3 weeks before the tax deadline; this means that you can avoid the mad rush and stress of getting all the paperwork ready at the last minute.

  1. 9. Socialise in the Real World

Online socialising should not replace real world socialising; instead they should complement each other! You can find very valuable clients or providers by socialising outside of your normal circles. Perhaps attend a conference or join an association. 

  1. 10. Treat Yourself to Some TLC

As a small business owner it is very easy to work yourself too hard and reward yourself too little. So make sure you treat yourself regularly with leaving home early one day or treating yourself to a day at a spa.

Remember to look at our blog over the next few days so that you can find out what Piranha Designs New Year’s resolution is for 2012.  

4 reasons to use Facebook to promote your business

Piranha Designs - Wednesday, August 17, 2011
Facebook is taking over the internet. It is transforming the way people behave and interact online. Even if you don’t like Facebook or the idea of social media, it is fast becoming a necessity. Here are four reasons why you should consider using Facebook to promote your business.

1. Communication

It can be very difficult and expensive to communicate quickly with your clients and prospects. Maybe you need to print something out, or send emails. With Facebook you can spread a message extremely quickly and totally free. The best thing about it is that your Fans/Friends can also share that with their friends.

2. Awareness

Facebook have an effective and very affordable advertising system. You can specify exactly what type of person you wish to target, their location, age etc. Then you only pay per click, so you know every penny is being spent wisely. This can be a great way to build brand awareness.

3. Listen to customers
Listening to customers is something we all know we should do, but very often don’t find the time to. With Facebook it is easier to encourage feedback and listen to what your customers are saying. As Facebook is a more relaxed environment you may find that customers will actually tell you the truth!

4. Increase sales
If your customers are receiving communication from you, you are listening to them and responding this will, in the long run, have a very positive effect on sales.

There are currently 17,280 facebook members who live in Gibraltar. Are you speaking to them? Or are your competitors?

Why Facebook is set to own the internet

Piranha Designs - Wednesday, March 02, 2011
Facebook has already changed the way people use the internet in an incredible way.

Facebook has recently been valued at $50 Billion, that is more than Time Warner and Boeing. How can this be? What does this mean to me as a business owner? Watch the video below for more information.



You need to make sure Facebook is in your marketing plans for the future, and start building it now.

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